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An Update about COVID-19

To Our Most Valuable Guests!

Based on the declaration from Florida Governor Ron DeSantis this afternoon, we have made the decision to suspend operations and close down all Bowland and HeadPinz Entertainment Centers beginning tonight at 5pm. This is a temporary closure for a minimum of 14 days (reopening tentatively on April 1st), but that date could be changing based on the recommendations from local, state and federal health officials.

We have said from the moment this COVID-19 virus became a health issue in the United States, safety of our guests and our staff members is PRIORITY #1. The decision to suspend operations is a tough but necessary one today. We will continue to monitor updates from the CDC and the Florida Department of Health on the status of this virus and how best to proceed in the weeks to come.

Sincerely,
Pat Ciniello
President/CEO
Bowland & HeadPinz Entertainment Centers


Contact us

Event Reservations
If you have questions related to group functions, birthday party and private events please contact us at one of the following email addresses:
HeadPinz Cape Coral
capecoralevents@headpinz.com
HeadPinz Fort Myers
ftmyersevents@headpinz.com
HeadPinz Naples
naplesevents@headpinz.com
Bowland Beacon
bowlandnaplesevents@bowlandcenters.com
Bowland Cape Coral
bowlandcapecoralevents@bowlandcenters.com
Regular reservations and any other questions

If you have questions related to open bowling reservations or anything else, please contact us via the Guest Relations email:

Guest Relations
guestrelations@headpinz.com

If you wish to speak with a representative, or book for a later date, please contact us at our call center:

Call Center
239-214-8400
Employees

As always, the employee hotline is available. If you do not have the number, you can find it at the top of the employee portal. Please call into it for assitance.

Frequently Asked Questions

At this time we have had no known cases connected to our Centers, whether it be via employees or guests. If we do learn of any cases connected to our Centers, we will show full disclosure to the public for public safety purposes.
If you are a league bowler, please contact your league officers to find out the status of your league. We have encouraged all leagues to consider postponing for the next few weeks to see what happens with the virus.
All reservations that have been paid for will be fully refunded, if the reservations were during a mandatory closure period. If you have additional questions, please reach out to us via one of the relevant email addresses above.
If you have a party or group function scheduled in the next 3 weeks at one of our centers, please contact your event planner to discuss potential options
Although our Center’s are family owned, we have an obligation to abide by rules set forth by our Government in name of public health. We will open our Center’s accordingly, in order to ensure the safety of our Guests and employees.
If you are a regular guest of Nemo’s Sports, know that we are currently working with our food and beverage suppliers to be prepared if the decision is made to shut down operations for the short term. If you watch the news, you know that other states are mandating the closure of restaurants and bars. We will remain open just as long as it’s safe to do so.
The staff that helps to run our Center as a Team are one of our main priorities. We have plans set in place to assist them if in need, and will also help lead them to the appropriate Federal and State programs that may become available.
As always, we pride ourselves on the cleanliness of our Centers. We are continuing to sanitize all games, seating areas, shoes, countertops, balls and fingerholes throughout this time. We have special staff that is appropriated to the sanitation of our Centers.